Crisis and help lines

Police services

Cornwall Community Police Service

613-932-2110 (non-emergency)

Call 911 for emergency assistance. An emergency is any situation where people or property are at risk (including medical emergencies).

Ontario Provincial Police

1-888-310-1122 (non-emergency)

Akwesasne Mohawk Police

613-575-2000 (central dispatch)

613-575-2340 (non-emergency)

St. Regis Tribal Police

518-358-9200

Crisis lines

Mental Health Crisis Line / Mobile Crisis Team
1-866-996-0991

If you are experiencing a mental health crisis yourself, or you know someone who is, call the mental health crisis line. Operators are available 24 hours a day, 7 days a week. Serving all individuals, age 16 and up.

Child, Youth & Family Crisis Line for Eastern Ontario

1-877-377-7775

Crisis professionals are available 24 hours a day, 7 days a week, serving children, youth age 18 and under, and their families.

Help lines

Akwesasne Family Wellness Program – Crisis Line

1-800-480-4208

This crisis line service of the Akwesasne Family Wellness Program provides support to women, men and children. Call to get connected with educational healing services.

Assaulted Women’s Helpline

1-866-863-0511

This free, anonymous and confidential 24-hour telephone and TTY crisis line supports all women in the province of Ontario who have experienced any form of abuse.

Connex Ontario

1-866-531-2600

Families seeking to understand what rehabilitation services are available to their loved ones are encouraged to call Connex Ontario. The operator will be able to help identify all available options and can provide families with other helpful information, such as program duration and wait times. Chat service is also available.

Drug & Alcohol Helpline

1-800-565-8603

A helpful information and referral specialist will answer your call, email or web chat 24/7. The service is free, confidential and anonymous. Operators can provide information about local services and support, offer emotional support and provide strategies to help you meet your goals. Basic education about drug and alcohol problems is also available to callers.

First Nations and Inuit Hope for Wellness Line

1-855-242-3310

If you are experiencing emotional distress and want to talk, contact the toll-free help line chat online. The service is provided 24 hours a day, 7 days a week. (For more long term care, contact a First Nations and Inuit Health Regional Office.)

Kids Help Phone
1-800-668-6868

Safe, private and non-judgmental counselling for kids, 24/7/365. Visit the website, call 1-800-668-6868 to speak with someone, or send a text CONNECT to 686868.

Lesbian Gay Bi Trans Youth Line

1-800-268-9688

The LGBT Youth Line is a toll-free Ontario-wide peer-support phone line for lesbian, gay, bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Get in touch with a peer support volunteer from Sunday to Friday, 4 to 9:30 PM. The youth line maintains a database of referral resources for LGBT youth in Ontario.

Ontario 211

211 or 1-877-330-3213

A free helpline that connects you to community and social services in your area.

Champlain Health Line

Call to connect with local health services in the Champlain LHIN.

Ontario Problem Gambling Helpline

1-888-230-3505

OPGH is a 1-800 telephone line and website that provides information about the location and availability of problem gambling treatment programs and services in your community and across Ontario.

Telehealth Ontario

1-866-797-0000

Call to speak with a Registered Nurse, for health information or advice, 24 hours a day, seven days a week.

Do this in a crisis

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Is this a mental health crisis?

[/vc_column_text][vc_empty_space height=”16″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]A mental health crisis is a non-life threatening situation where a person is showing extreme emotional disturbance or physical distress, considering harm to self or others, disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed (must be willing to engage with mental health professionals).[/vc_column_text][vc_empty_space][vc_single_image image=”4358″ img_size=”full”][vc_empty_space][vc_column_text]Examples include: Talking about suicidal threats, talking about threatening behaviour, self-injury not requiring immediate medical attention, alcohol or substance abuse, highly erratic or unusual behaviour, and eating disorders.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]

Call a crisis line

Call the mental health crisis line serving Cornwall, Stormont, Dundas, Glengarry and Akwesasne at 1-866-996-0991.

Examples:

  • Consult with a worker about possible resources based on the current situation
  • Ask for information on local services

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Seek out new information

Examples:

  • Review the symptoms of psychosis or substance dependence
  • Research patient support options that are available in your area and identify actions that may be appropriate to your situation (see the “Patient support & education tab” in Local Resources)
  • Speak with family members, friends, colleagues and neighbours to find people who have had similar experiences and exchange information (see Caregiver support & education tab” in Local Resources)
  • Download a mobile phone app to connect with support services, such as Connex Ontario (see Apps for mobile devices” in Helpful Links)

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Inquire about patient services

If your loved one is willing to get help, contact a number of community health agencies to inquire about patient intake (how to enroll a new patient).

Examples:

  • Call to make an appointment with a local addiction or mental health treatment centre
  • Visit the Cornwall Hospital Community Addictions and Mental Health building and register your loved one for an appropriate patient care service
  • Call the Canadian Mental Health Association of Champlain East to book an intake appointment for your loved one
  • Visit the Canadian Mental Health Association of Champlain East and register your loved one for an appropriate patient care service

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