“It’s Not About Us: The Secret to Transforming the Mental Health and Addiction System” is a guide to improving the client experience in the mental health and addiction system in Canada.

This book is based on compelling principles and a real success story about a program in Nova Scotia that transformed its way of providing service, according to a new way of defining and understanding what it means to be client-centered. The program significantly improved the ease of access for clients to services, and enhanced the local health system’s capacity to prevent addictions and mental illness.