In an crisis call 1-866-996-0991. In an emergency call 911. | En cas de crise, composez le 1-866-996-0991. En cas d’urgence, composez le 911.
having a crisis

Do this in a crisis

    Is this a mental health crisis?

    A mental health crisis is a non-life threatening situation where a person is showing extreme emotional disturbance or physical distress, considering harm to self or others, disoriented or out of touch with reality, has a compromised ability to function, or is otherwise agitated and unable to be calmed (must be willing to engage with mental health professionals).

    having a crisis

    Examples include: Talking about suicidal threats, talking about threatening behaviour, self-injury not requiring immediate medical attention, alcohol or substance abuse, highly erratic or unusual behaviour, and eating disorders.

    Call a crisis line

    Call the mental health crisis line serving Cornwall, Stormont, Dundas, Glengarry and Akwesasne at 1-866-996-0991.

    Examples:

    • Consult with a worker about possible resources based on the current situation
    • Ask for information on local services
    Seek out new information

    Examples:

    • Review the symptoms of psychosis or substance dependence
    • Research patient support options that are available in your area and identify actions that may be appropriate to your situation (see the “Patient support & education tab” in Local Resources)
    • Speak with family members, friends, colleagues and neighbours to find people who have had similar experiences and exchange information (see Caregiver support & education tab” in Local Resources)
    • Download a mobile phone app to connect with support services, such as Connex Ontario (see Apps for mobile devices” in Helpful Links)
    Inquire about patient services

    If your loved one is willing to get help, contact a number of community health agencies to inquire about patient intake (how to enroll a new patient).

    Examples:

    • Call to make an appointment with a local addiction or mental health treatment centre
    • Visit the Cornwall Hospital Community Addictions and Mental Health building and register your loved one for an appropriate patient care service
    • Call the Canadian Mental Health Association of Champlain East to book an intake appointment for your loved one
    • Visit the Canadian Mental Health Association of Champlain East and register your loved one for an appropriate patient care service