In an crisis call 1-866-996-0991. In an emergency call 911. | En cas de crise, composez le 1-866-996-0991. En cas d’urgence, composez le 911.

Addiction & mental health

One of the most urgent tasks for family caregivers is getting their loved one into appropriate care for mental illness or addiction. This list of 175 local resources will help with your urgent and ongoing needs.

Other medical conditions

Explore our Helpful Links for caregivers to loved ones living with, cancer, dementia, diabetes, heart disease or stroke, and multiple sclerosis.

Links to third-party websites are provided as a reference to assist visitors in identifying and locating other Internet resources that may be of interest. Changing CARE: Embrace does not endorse or assume responsibility for the accuracy or appropriateness of the information contained in other websites or endorse the viewpoints expressed. 

Child & youth services

Akwesasne Child and Family Services

613-575-2341

As a child protection agency, they are committed to promote the best interests, protection and well-being of children.

Akwesasne Child Care Program

613-938-5067

Program works to provide early learning opportunities to enhance growth and development for children in Akwesasne.  Daycare centers for age 3 months to 6 years.

Akwesasne Family Wellness Program

613-937-4322 / 1-800-480-4208

613-937-1770 Crisis Line

The mission of Iethinisten:ha is to provide emergency and long term safe housing and outreach program for victims of domestic violence, abusive situations, self-harm and high risk behaviors. The mandate of the program is to provide educational healing services to women, men and children. 613-937-4322 / 1-800-480-4208

Akwesasne Group Home

518-358-9184

Residential services in Akwesasne for Native American youth aged 13 to 17.  Behaviour modification based program to meet the spiritual and cultural needs of native youth placed within our long-term , 24- hour facility.

Al-Anon and Alateen

613-937-4880 / 1-888-425-2666

Worldwide fellowship that offers a program of recovery for the families and friends of alcoholics, whether or not the alcoholic recognizes the existence of a drinking problem or seeks help. Alateen is part of the Al-Anon fellowship designed for the younger relatives and friends of alcoholics through the teen years.

Big Brothers and Big Sisters of Cornwall & District

613-933-8035

Mission is to assist children, from primarily lone parent families in Cornwall and S,D & G to achieve their full potential through mentoring programs with caring, responsible adult volunteers

Boys & Girls Club of Cornwall & SDG

613-938-4999

2nd Club House (on First Street)

613-935-9015

Provides a safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life.

Centre York Centre

Cornwall, ON

613-933-1253 / 1-888-426-9177

Centre York Centre is a Supervised Access Centre which offers families experiencing difficulties, a safe setting where visits and exchanges can take place without the children witnessing conflicts between parties.

Child and Youth Mental Health Services

Cornwall Community Hospital

613-361-6363

Child and youth mental health services provide assessment, therapy, support, counselling, group therapy and consultation for children and youth as well as parent education groups.  All services are free. A mental health care plan will be created with you based on your treatment goals.

Child, Youth and Family Crisis Line for Eastern Ontario

1-877-377-7775

Provides access to crisis professionals 24 hours a day, 7 days a week, serving children and youth 18 and under experiencing a crisis, and their families.

Children’s Aid Society of the United Counties of SDG

613-933-2292 / 1-866-939-9915

Primary focus is the safety and well-being of children and youth. The agency conducts assessments; offers support services such as counseling and teaching and, whenever possible, provide resources.

Children’s Treatment Centre

613-933-4400 / 1-888-643-0003

Community based, community supported agency committed to the prevention and treatment of child abuse in Cornwall, the united counties of S, D, & G, and Akwesasne. Provides free and immediate assessment and treatment to any child in need and that child’s family.

Counselling & Support Services of SDG

26 Montreal Road

Cornwall, ON K6H 1B1

613-932-4610

613-933-1253 Centre York Centre

Counselling and Support Services of SDG is a multi-service, non-profit, accredited organization providing a range of support and services to children, youth, adults and families in the city of Cornwall and the counties of Stormont, Dundas and Glengarry.

Équipe psycho-sociale

[French]

613-938-7112 Cornwall

613-525-3952 Alexandria

L’équipe psycho-sociale of S.D. & G. provides core mental health services to francophone children, youth and their families. Referrals or inquiries about mental health services and programs are welcome from parents/guardians, health care professionals and community agencies, schools, the justice system, the Children's Aid Society, and adolescents over 12 years of age who consent to services. The services provided are funded by the Ministry of Children, Community and Social Services (MCCSS) and are offered on a voluntary basis.

GIAG Youth Programs 

GIAG operates bilingual youth programs that offer havens for youth and give parents confidence that youth are safe, active & on a positive path. Activities such as sports, cooking nights, social activities, and road trips are offered in multiple locations.

Individual, Couples and Family Therapy
Centre de santé communautaire de l’Estrie

Cornwall (French only)
613-937-2683
Alexandria (Bilingual)
613-525-5545
Embrun (Bilingual)
613-443-3888
Limoges (Bilingual)
613-557-2210
Bourget (Bilingual)
613-487-1802
Crysler (Bilingual)
613-987-2683

Mental health therapy services are available to area residents, aged 17 and up. These services aim to calm, relieve or remedy emotional and psychological problems such as anxiety, depression, mood disorders and reactions to various traumatic events. Behavioral problems, relationship problems and problems related to adaptive difficulties and stress management are also addressed.

Mental health services are available at no cost, by appointment only.

Intensive Preventive Program

878 State Route 37

Akwesasne

518-358-3416

A cost effective alternative to residential/other forms of out-of-home care that focuses on the specific needs of family according to court orders and service plan recommendations.  The goal is for youths & families to function positively in their own home & community by combining in-home & community based services.

Kids Help Phone

1-800-668-6868

Kids Help Phone is Canada’s only national 24-hour, bilingual and anonymous phone counselling, online counselling and referral service for children and youth. Services are completely anonymous and confidential – they don’t trace calls, they don’t have call display. You don’t even have to tell them your name if you don’t want to.

Koala Place

Cornwall, ON

Koala Place Child and Youth Advocacy Centre is a child-friendly and child-focused center in which multi-disciplinary professionals provide service to children and youth who have experienced sexual abuse, physical abuse, domestic violence and maltreatment.

Laurencrest Youth Services

Cornwall, ON

613-933-6362

A residential care facility focused on wellnss and client’s strengths, supporting individual goal-based achievement.  

Lesbian Gay Bi Trans Youth Line

1-800-268-9688

A Queer, Trans, Two-Spirit youth-led organization that affirms and supports the experiences of youth (29 and under) across Ontario. Provides anonymous peer support and referrals, training youth to provide support to other youth, and providing resources so youth can make informed decisions.

Naomi’s Family Resource Centre

613-774-2838 / 1-800-267-0395

Winchester

Provides emergency shelter, safety and support to abused women with or without children. The centre provides confidential, safe and secure services and resources.

Early ON Child and Family Centre

Centre pour l'enfant et la famille ON y va

613-930-9211 Cornwall

613-577-8790 Stormont

613-774-5487 North Dundas

613-652-1100 South Dundas

613-525-3163 Glengarry

Offers support, services and programs for parents, caregivers and their children, Services include:

Drop-In: A place for adults and children (aged 0-6) to play together and meet new friends  

Resource library: Books, pamphlets and videos on various parenting and child-related topics

Toy library: A variety of stimulating toys, games and puzzles for children aged 0-6 and their caregivers.

Rainbows

613-361-6363

Cornwall, ON

Group for children who have experienced a parental separation or divorce.

Cornwall Community Hospital

Child and Youth Mental Health Services

Single Point Access (birth to 17 years)

613-361-6363 Ext 8151 

888-286-5437 Ext 8151

Use these contacts as a single point of access to support for children and youth in Cornwall, SDG and Akwesasne. Families can request information about services offered, obtain needs assessments, and request referrals to counselling, and other community services.

Triple P Positive Parenting Program

1-844-362-8593

Triple P provides solutions for a wide variety of parenting situations.

Victim Services of SDG and Akwesasne

613-938-8900 / 1-866-264-8900

A non-profit organization dedicated to providing assistance to individuals who have been victimized as a result of a crime or tragic circumstance. The agency works in partnership with police as well as emergency and other community based services to ensure victims receive the help they need to assist them in the development of their personal path to recovery.

Youth Justice Services

613-933-7674 / 1-866-557-9959

A provincial association representing transfer payment agencies that provide essential and mandatory services to youth who come in conflict with the law.

Youth Now Intervention Services

1-888-644-9647 Cornwall

A dynamic and youth focused organization that is committed to providing quality evidence-based programming to assist youth and their parents. They provide flexible, individually tailored services that meet youth where they are, and build on their strengths.

Valoris

Prescott-Russell

1-800-675-6168

A professional integrated social service organization recognized for its clinical performance and innovation among its clients and its community, and throughout Ontario. Their mission is to be of service to vulnerable persons in Prescott-Russell by supporting them in their families and by facilitating their integration in the community.

Library services

Cornwall Public Library

To find books at Cornwall Public Library, use a keyword search. For information about substance use, terms such as drug-addiction, substance-use, substance-abuse, drug-abuse, compulsive-gambling, or eating-disorder will produce multiple results. For information about mental illness, try keywords such as mental-health, depression, anxiety, schizophrenia, suicide or self-care. If the resulting list of library resources is too large for you to scan, narrow your search by selecting options (in the left-hand column) such as literary form, target audience, publication date, or other criteria.

 

SDG Library

Find helpful books in the library system across Stormont, Dundas and Glengarry by using a keyword search, such as substance-use, substance-abuse, anxiety, depression, schizophrenia, bipolar, borderline-personality-disorder, mental-health, and mental-illness. You can then use the subcategories (listed on the right) to refine your search with options such as, book, non-fiction, and publication date. 

Violence, sexual assault, victim services

Shelters for women

Akwesasne Family Wellness Program

613-937-4322

1-800-480-4208  Crisis Line

The mission of Iethinisten:ha is to provide emergency and long-term safe housing and outreach program for victims of domestic violence, abusive situations, self-harm and high risk behaviours. The mandate of the program is to provide educational & healing services to women, men and children.

Maison Baldwin House

Cornwall, ON

613-938-2958 / 1-800-267-1744

Assists women and their children in the transition from violent and abusive circumstances to a safe and secure environment and a renewed family by providing safe shelter and services, and encouraging them to realize their full human potential.

Maison Interlude House

613-632-1131 / 1-800-267-4101 Hawkesbury

613-525-5338 / 1-800-461-1842 Alexandria Outreach Program

613-525-5338 Transitional Support & Housing Program

Maison Interlude House is a Francophone organization offering a range of services, in French and in English, in the counties of Prescott, Russell, Stormont, Dundas and Glengarry to help support women, their children and youth, in building a future without violence.

Naomi’s Family Resource Centre

613-774-2838 / 1-800-267-0395 Winchester

Provides emergency shelter, safety and support to abused women with or without children. The centre provides confidential, safe and secure services and resources.

Sexual assault/intimate partner violence

Akwesasne Family Wellness Program:

STOP DOMESTIC VIOLENCE PROGRAM

613-937-4322 

1-800-480-4208  Crisis Line

The mission of Iethinisten:ha is to provide emergency and long term safe housing and outreach program  for victims of domestic violence, abusive situations, self-harm and high risk behaviors. The mandate of the program is to provide educational healing services to women, men and children.

Cornwall Community Hospital Assault and Sexual Abuse Program (ASAP)

613-938-4240 Ext 4202

613-938-4240 Ext 4658/4567 Counselling

613-938-4240 Ext 4552 Nurse (non-emergency)

For emergency cases or recent sexual assault/intimate partner violence, go directly to the Cornwall Community Hospital’s Emergency Room at 840 McConnell and ask for an ASAP nurse.

 

We also have a self-referred counselling program. Our counsellors see men and women over the age of 14 who have suffered sexual assault, intimate partner violence, or historical sexual abuse. Any person(s) can call our line directly and book an appointment for counselling if they fall within the mandate.

Sexual Assault Support Services for Women of SDG & A (SASS)

613-932-1755

Sexual Assault Support Services (SASS) for Women of SDG&A is a group of women who desire and are committed to working towards ending sexual violence.

Assaulted Women’s Helpline

1-866-863-0511 or 7233 on Bell Mobility cell phone

A free, anonymous and confidential 24-hour telephone and TTY crisis telephone line for all women in the province of Ontario who have experienced any form of abuse.  .

Children’s Aid Society of the United Counties of SDG

613-933-2292 / 1-866-939-9915

Primary focus is the safety and well-being of children and youth. The agency conducts assessments; offers support services such as counseling and teaching and, whenever possible, provide resources.

Counselling and Support Services of SDG

613-932-4610

Counselling and Support Services of SDG is a multi-service, non-profit, accredited organization providing a range of support and services to children, youth, adults and families in the city of Cornwall and the counties of Stormont, Dundas and Glengarry.

Équipe psycho-sociale

[French]

613-938-7112 Cornwall

613-525-3952 Alexandria

L’équipe psycho-sociale of S.D. & G. provides core mental health services to francophone children, youth and their families. Referrals and inquiries about mental health services and programs are welcome from parents/guardians, health care professionals, community agencies, schools, the justice system, the Children's Aid Society, and adolescents over 12 years of age who consent to services. The services provided are funded by the Ministry of Children, Community and Social Services (MCCSS) and are offered on a voluntary basis.

Three Sisters Program

518-358-4406  /  1 -855-374-7837

Operates a 24/7 secure shelter facility whose operations provide crisis response and support services to victims of abuse, violence, assault, harassment, and crisis from domestic violence and/or sexual assault.

Victim Services of SDG & A

613-938-8900 / 1-866-264-8900

A non-profit organization dedicated to providing assistance to individuals who have been victimized as a result of a crime or tragic circumstance. The agency works in partnership with police as well as emergency and other community based services to ensure victims receive the help they need to assist them in the development of their personal path to recovery.

Patient support & education

AccessMHA

inquiries@accessmha.ca

A regional coordinated access program for individuals with mental health and/or substance use needs, for anyone 16 years of age and older, within parts of eastern Ontario including Ottawa, Pembroke, Cornwall, Hawkesbury, and surrounding areas including the counties of: Lanark, Leeds and Grenville; Stormont, Dundas and Glengarry; Prescott-Russell and Renfrew.

Alcoholics Anonymous

District 50

613-938-1984

 

A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism and addictions.

Addiction Services 

Community Addiction and Mental Health Services 

850 McConnell Avenue

Conrwall, ON

Offers many specialized programs for patients:
Smart Recovery
Relapse prevention
Concurrent disorder group
Specialized opioid treatment program
Problem gambling 
Problem internet use & video gaming
Supportive housing

Child and Youth Mental Health Services

Community Addiction and Mental Health Services 

850 McConnell Avenue

Conrwall, ON

613-361-6363

Offers many specialized programs for patients:
Crisis support services
Family caregiver support services
Counselling and therapy
Intensive services
Triple P Positive Parenting Program

Narcotics Anonymous

Eastern Ontario

Find a location for the nearest Narcotics Anonymous meeting in your region.

Smart Recovery

Tools

Meetings

Online Meetings

Smart Recovery® is an abstinence-based, not-for-profit organization with a sensible self-help program for people having problems with drinking and using. Help is available to people seeking independence from addiction to alcohol, drugs, gambling and other behaviours.

St. Denis Alumni

Community Addiction and Mental Health Services 

850 McConnell Avenue

Conrwall, ON

613-361-6363

Weekly group meeting for residents who have successfully completed the inpatient program at St. Denis.

Wellness Recovery Action Plan (WRAP)

The Wellness Recovery Action Plan or WRAP is a self-designed prevention and wellness tool that you can use to get well, and stay well.

Centre Charles-Emile-Clause [French]

146B Chevrier Avenue

Cornwall, ON

613-932-1035

Patient access to computers, activities and socialization. 

Eastern Ontario Health Unit

The Eastern Ontario Health Unit operates six offices in the area, in
Alexandria, Casselman, Cornwall, Hawkesbury, Rockland, and Winchester. The health unit delivers a wide range of information and support services, including programs for chronic disease prevention, healthy babies and children, and healthy living. 

Glengarry Nurse Practitioner-Led Clinic

137 Military Road North

Lancaster, ON

613-347-1260

Access to diagnosis and coordinated care planning.

Seaway Valley Community Health Centre

353 Pitt Street 

Cornwall, ON

613-936-0306

Self-help and support group programs are available. Call the front desk to book your appointment at 613-936-0306.

Starbright Centre

343 Pitt St.

Cornwall, ON

613-933-5845

Adult drop-in centre.

Hospital services

Local Hospital Services

Cornwall Community Hospital

Addiction Services
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363

Program offers a complete range of specialized services to address problems associated with substance use, addiction and problem gambling for 12 years and older. Geared towards providing services to all those experiencing problematic issues with addiction and alcohol, drug and gambling abuse, including family members and friends.

Adult Mental Health Services
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363

A variety of programs assist people with their mental health needs. All programs target specific concerns in a timely fashion using evidence based practices. Services include psychotherapy services for adults, consultation regarding mental health issues, workshops and groups, and collaboration with others.  

Assault and Sexual Abuse Program
Cornwall Community Hospital840 McConnell Ave.
Cornwall, ON K6H 4M3
613-938-4240 Ext 4202
613-938-4240 Ext 4658/4567 (counselling)
613-938-4240 Ext 4552 (non-emergency)

For emergency cases or recent sexual assault/intimate partner violence, go directly to the Cornwall Community Hospital’s Emergency Room at 840 McConnell and ask for an ASAP nurse. Self-referral to counselling is also available. Our counsellors see men and women over the age of 14 who have suffered sexual assault, intimate partner violence, or historical sexual abuse. Any person(s) can call our line directly and book an appointment for counselling if they fall within the mandate.

Assertive Community Treatment Team
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363

The Assertive Community Treatment Team is a community based, outpatient treatment program. It provides services to residents who have a serious mental illness and need ongoing intensive treatment. The team offers support and assistance in all aspects of daily living such as housing, vocational, financial, legal and medical issues.  Caregivers can refer their family member to this program but the client must be willing to participate.

Child and Youth Mental Health
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363

Child and youth mental health services provide assessment, therapy, support, counselling, group therapy and consultation for children and youth as well as parent education groups.  All services are free. A mental health care plan will be created with you based on your treatment goals.

Cognitive Behavioural Therapy
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363

Adults can now access free Cognitive Behavioural Therapy (CBT) as part of Ontario’s Increasing Access to Structured Psychotherapy (IASP) program. CBT is a goal-oriented, time-limited therapy that helps clients (18+) by teaching practical skills and strategies to manage their mental health and improve quality of life. This program for mild and moderate depression is offered in Cornwall and satellite offices around SDG. Clients work with a CBT therapist for approximately 12 sessions. Referral by doctor or nurse practitioner is required.  

Community Withdrawal Management Services
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-938-8506

A safe and supportive client-centered community withdrawal management service that is readily accessible, culturally sensitive and bilingual. People may be seen alone, in offices, in their own home or other safe and supportive "homelike" setting.  

Day Hospital Program
Cornwall Community Hospital
840 McConnell Ave.
Cornwall, ON K6H 4M3
613-938-4240 Ext 4278

Provides intensive and structured services to the severely mentally ill, 16 years and older. The program works to provide balance and support, empower individuals, arrange referrals to other services/programs, and provide support and education to families and consultation to other agencies.

Family Peer Support / Peer Support
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363, ext. 4643

Peer Support and Family Peer Support provides families with a judgement-free zone to share their experiences, explore coping skills that have worked for others in similar situations, and discover the value of self-care in trying times.  

First Episode Psychosis: On Track
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363

A medical referral to the First Episode Psychosis Program is required. Once an intended patient with a mood disorder such as schizophrenia or bipolar disorder is identified, the individual is screened by Intake Assessment and referred to the First Episode Psychosis Program when appropriate.  The goal is decrease of symptoms and community re-integration through the use of effective medications, psychoeducation, individual and family support.  Patients are routinely seen in follow-up, every two weeks, while they are receiving care in this program.

Geriatric Mental Health Services
Cornwall Community Hospital
840 McConnell Ave.
Cornwall, ON K6H 4M3
613-361-6363

A bilingual team that provides services to people living in the community. The community team sees individuals living in their homes or retirement homes and the outreach team sees individuals living in nursing homes. People 65 years and older will receive an assessment, counselling and case management, and support and education for their families

Inpatient Mental Health Unit
Cornwall Community Hospital
840 McConnell Ave.
Cornwall, ON K6H 4M3
613-938-4240 Ext 4311

The Inpatient Mental Health Unit provides assessment, stabilization and short-term inpatient treatment for serious episodes of addiction and mental-illness. Each unit follows principles of fast stabilization, and combining behavioural management, psychological interventions and appropriate use of medications.

Mental Health Crisis Line / Mobile Crisis Team
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
1-866-996-0991

The mental health crisis response in the community helps people with serious mental health problems. The crisis line offers support and can make a direct transfer to the team. The team works to guarantee a safe and complete response keeping individuals in the safety of their communities if needed

New Clients / Referrals
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363 Ext 8764

The Cornwall Hospital Community Addiction & Mental Health Services central access has been developed to provide our clients with a “one door” entry point for all of our addiction and mental health services.

Outpatient Mental Health
Cornwall Community Hospital
840 McConnell Ave.
Cornwall, ON K6H 4M3
613-938-4240 Ext 4278

Provides intensive services to the severely mentally ill, 16 years and older. The program includes assessment and treatment planning, consultation, therapy and case management clinics for for individuals who have difficulty with medication/treatment compliance.

Patient Safety Information
Cornwall Community Hospital
840 McConnell Ave.
Cornwall, ON K6H 4M3

Patient rights and patient responsibilities. We value your feedback. Send us your comments, complaints or compliments about the services you received at Cornwall Community Hospital.  

Single Point Access
Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363 Ext 8151
1-888-286-5437 Ext 815

Single Point Access is a gateway for access to addiction and mental health services for children and youth, from birth to age 17, across Cornwall, SDG and Akwesasne. Single Point Access provides information on available services, coordinates needs assessments, and makes referrals to some counselling services.

St. Denis Centre 
Operated by: Community Addiction and Mental Health Centre
850 McConnell Ave.
Cornwall, ON  K6H 4M3
613-361-6363

A 16-bed residential addiction treatment centre for men age 18 years and up, providing individualized treatment, counselling and recovery enhancement services.

Glengarry Memorial Hospital

Glengarry Memorial Hospital
20260 County Road 43
Alexandria, ON K0C 1A0
613-525-2222

Glengarry Memorial Hospital provides acute care, complex continuing care, 24-hour emergency services, and rehabilitation services. The Family Practice team manages the emergence of addiction and mental health issues and can refer patients to child and adult addiction and mental health services in nearby clinics or via Telemedicine.

Hawkesbury & District General Hospital

Hawkesbury & District General Hospital
1111 Ghislain St.
Hawkesbury, ON
K6A 3G5
613-632-1111

The Hawkesbury and District General Hospital (HGH) provides healthcare to residents of Prescott-Russell and surrounding areas, in English and French.

Winchester District Memorial Hospital

Winchester District Memorial Hospital
566 Louise Street
Winchester, ON  K0C 2K0
613-774-2422

Winchester District Memorial Hospital is a rural teaching hospital located in Winchester, Ontario, with a 24/7 emergency department.

Hospital Services Outside
SDG & Akwesasne

CHEO

Children's Mental Health Services
Children’s Hospital of Eastern Ontario (CHEO)
401 Smyth Road
Ottawa, ON
613-737-7600

Children experiencing a mental health crisis and arriving at the hospital Emergency department will be seen either by a Crisis Intervention Worker or an Emergency Room Physician. Outside of an emergency, access to hospital children's mental health services is by referral. This Child and Youth Specialized Psychiatric and Mental Health Services Intake Referral Form is used by physicians to make referrals.

Hawkesbury General Hospital

Mental Health and Addictions 
Hawkesbury General Hospital
1111 Ghislain Street
Hawkesbury, ON K6A 3G5
613-632-1111  (switchboard)
1-844-304-1414  (mental health & addiction services)

Hawkesbury General Hospital provides a broad range of community mental health and addiction services. Patients and families can complete a self-referral form to request support from its Crisis Team, Mental Health Treatment Program, Addiction Program (drugs, alcohol & gambling), Assertive Community Treatment Team, and Geriatric Psychiatry Program. Visitors to the hospital seeking addiction and mental health services are supported through rapid intervention when warranted, intake, and referral to counselling and psychotherapy.

Hôpital Montfort 

Addiction Services
Montfort Renaissance
Service Access to Recovery
338 Montreal Road
Ottawa, Ontario  K1L 6B3
613-241-5202
info@mri.ca

 

Conducts assessments and referral planning with people who are concerned about their substance use. Provides information and support to people concerned about their loved one’s substance use, and help to navigate the addictions system.   

Hôpital Montfort
713 Montreal Road
Ottawa, ON
613-746-4621

Montfort Hospital provides a broad range of mental health services for French-speaking adults living with psychosis umbrella disorders, including schizophrenia. The services of the hospital's In-Patient Mental Health Program include assessment, treatment, and social integration. The hospital's Outpatient Mental Health Clinic coordinates one-on-one patient care and operates a number of clinics and groups, including the Medication Clinic, Anxiety Management Group, Perinatal Psychiatry Clinic, Borderline Personality Disorder Clinic, and Group for Psychotic Disorders. A referral for hospital services is required from a family physician, nurse practitioner or an in-patient ward of the hospital.

Ottawa Withdrawal Management Centre
Montfort Renaissance
1777 Montreal Road
Gloucester, ON K1J 6N1
613-241-1525

Residential medical withdrawal from alcohol and other drugs with 20 beds for men, 6 beds for women. Offers psychoeducational groups, auricular acupuncture and other confidential services, tailored to individual patient needs and recovery goals.

Ottawa Hospital

Ottawa Hospital
Mental Health Services

General Campus
501 Smyth Rd
Ottawa ON, K1H 8L6

Civic Campus
1053 Carling Ave
Ottawa ON, K1Y 4E9

The Ottawa Hospital provides a broad range of hospital-based mental health services for adults at its Civic & General campuses, along with several highly specialized community-based mental health services. The hospital’s Family Health Teams and Psychiatric Emergency Services provide front-line support to people experiencing mental illness. Physician referrals can be made to the hospital's Regional Centre for the Treatment of Eating Disorders, Inpatient and Outpatient Mental Health Services, Acute Partial Hospitalization Day Program (supporting independent living), Dialectical Behaviour Therapy (for individuals with Borderline Personality Disorder), and Community Treatment Orders (for individuals with severe and persistent mental illness who have difficulty with medication or treatment compliance). The hospital's Mobile Crisis Team is activated by the regional Mental Health Crisis Line at 1-866-996-0991, 24 hours a day (providing a rapid mental health assessment and stabilization services on in the community). And anyone can make a referral to the hospital's On Track program (for people experiencing symptoms of psychosis or possible early symptoms of a psychotic illness), by telephone at 613-737-8069 or by fax to 613-737-8318 (see On Track referral form).

The Royal

Anxiety Disorder Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Provides a wide range of specialty services, including regular and extended consultations, medication treatment and psychological therapies using proven and efficient interventions. Suitable for adults aged 18-65 with Axis 1 anxiety disorders, including generalized anxiety disorder, panic disorder with or without agoraphobia, obsessive-compulsive disorder, post-traumatic stress disorder (PTSD), social phobia and specific phobia.  

Community Mental Health Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Provides assessment, consultation and treatment services to assist people with serious and persistent mental illness to live in the community and work towards their recovery. Eight teams provide a range of levels of specialized support, depending on the needs of the individual.

Geriatric Psychiatry Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521, ext. 6637

Provides treatment and support services for older adults according to their needs and in all stages of their illness. Helps individuals improve the quality of their life and achieve their optimal level of functioning. A physician referral is required.    

Integrated Forensic Program (IFP)
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Secure treatment unit provides specialized services for assessment and treatment of adults with mental illnesses who have come into conflict with the criminal justice system.   

Long-Term Care Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

A specialized residential environment that supports and enhances the quality of life of adults with stable mental illness or physical limitations, and other individuals who may benefit from a home-like environment.

Mood Disorders Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Services for people over the age of 18 with known or suspected depression, bipolar disorder, or dysthymia. Specializing in treating severe cases of mood disorders which require a higher level of service than may be offered by an acute care hospital.  

Operational Stress Injury (OSI) Clinic|
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Specialized outpatient services for Canadian Forces members and veterans, and eligible members of the RCMP. A team of clinicians with expertise in the assessment and treatment of PTSD, anxiety, depression and addictions work in tandem to help clients improve their quality of life. 

Recovery Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Recovery-focused treatment within a residential setting is part of its integrated Schizophrenia and Recovery Program for people with functional deficits caused by prolonged illness and long hospitalizations. The goal is for people to move back into the community and live as independently as possible, accessing available community supports. 

Schizophrenia Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Utilizes a team approach to treat schizophrenia in people 16 years and older. Provides education and assessments of accommodation, financial, vocational, leisure and nutritional needs, and offers a wide range of group sessions to meet social, emotional, recreational and occupational needs.  

Sleep Disorders Clinic
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

Expertise in sleep medicine for patients with sleep problems related to psychiatric illness. Clinic treatments involve medication and therapy to promote good sleep according to each patient's unique situation. A physician referral is required.  

Specialized Psychiatric and Mental Health Services Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

This program delivers specialized psychiatric and mental health services for children and youth under shared regional leadership and using a centralized intake process. Young people are treated by a team of professionals with expertise in treating a wide range of mental illnesses with sensitivity to meet the unique needs of youth.

Substance Use and Concurrent Disorders Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521, ext. 6158

Provides services to patients who have complex substance use, mental health and physical health issues. It offers a range of inpatient and outpatient services for concurrent disorders, including medical detoxification for alcohol, benzodiazepines and opioids only.  

Suits Me: Workshops for Women
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

A series of workshops help women build confidence in their abilities, and support their transition to the workplace or volunteer sector. Suits Me provides women with professional clothing and personal development opportunities.

Women's Mental Health Program
Royal Ottawa Mental Health Centre 
1145 Carling Avenue
Ottawa, ON  K1Z 7K4
613-722-6521

The program was created out of a need to address the unique way women experience mental illness because of differences in biology and social roles. The underlying philosophy that drives the program is the belief that women can overcome the challenges of mental illness if they receive specialized support, care and guidance.

Queensway Carleton Hospital

Queensway Carleton Hospital
3045 Baseline Road
Ottawa, ON
613-721-2000
1-888-824-9111

The Mental Health Inpatient Unit at this hospital is a Schedule 1 facility under the Mental Health Act with 24 beds for acute treatment of adult persons with mental disorders.  Psychiatrists provide 24/7 service to QCH’s Emergency Department.

St. Joseph's General Hospital

Addiction Services 
The Oaks Centre 
St. Joseph's General Hospital
Elliot Lake, ON

The Oaks Centre is an accredited facility providing substance-use withdrawal management and abstinent based residential treatment programs. The programs are partially funded by the Ontario Ministry of Health and Long Term Care. 

Camilus Centre
Elliot Lake, ON

This accredited 40 bed, coed facility offering residential treatment services for chemical dependency and co-dependency to adults ages 17 and up. An addiction assessment and referral is required.  

 

Addiction services

Local withdrawal management support is immediately available, without an appointment at Cornwall Hospital’s Community Addiction and Mental Health Centre. Montfort Renaissance also provides withdrawal management services.

 

Individuals seeking a referral into an addiction rehabilitation program must first be screened at an Addiction Assessment Centre. There are two local hospitals that provide this assessment: Cornwall Hospital’s Community Addiction and Mental Health Centre, and Montfort Renaissance.

 

Families seeking to understand what rehabilitation services are available to their loved ones are encouraged to call Connex Ontario. The operator at Connex Ontario will be able to help identify all available options and can provide families with other helpful information, such as program duration and wait times.

 

Listed below are the public and private addiction services most widely used by residents of Cornwall, Stormont, Dundas, Glengarry and Akwesasne, Ontario, but there are many more. Families can rely on Connex Ontario and our local Addiction Assessment Centres to be aware of all available options.

 

Addiction services

AccessMHA

inquiries@accessmha.ca

A regional coordinated access program for individuals with mental health and/or substance use needs, for anyone 16 years of age and older, within parts of eastern Ontario including Ottawa, Pembroke, Cornwall, Hawkesbury, and surrounding areas including the counties of: Lanark, Leeds and Grenville; Stormont, Dundas and Glengarry; Prescott-Russell and Renfrew. 

Connex Ontario

1-866-531-2600

Families seeking to understand what rehabilitation services are available to their loved ones are encouraged to call Connex Ontario. The operator will be able to help identify all available options and can provide families with other helpful information, such as program duration and wait times. Chat service is also available.
Families for Addiction Recovery (FAR)A national charity founded by parents of children who have struggled with addiction. The organization promotes long-term recovery for people with addiction and their families. Parent-to-parent support is available, along with information about addiction and effective treatments and a comprehensive list of resources.
Publicly-funded programs:
A medical referral may be required.
 

Cornwall Community Hospital

Addiction Services

613-361-6363

A complete range of specialized services to address problems associated with substance use, addiction and problem gambling, for persons aged 12 and up, including family members and friends affected by addiction.

Jean Tweed Centre

215 Evans Ave.

Toronto, ON

416-255-7359

Provides services to women and their families in a safe and supportive environment, specializing in substance use, mental health, and gambling issues. An assessment and referral is required.

Kingston Withdrawal Management Centre

240 Brock St.

Kingston, ON

613-549-6461

This non-medical, 22-bed, co-ed residential service helps people (16 years or up) who are intoxicated or in withdrawal from substance use. No referral is required. A pre-admission screening is conducted by staff on arrival to ensure a safe withdrawal in a non-medical setting.
Maison Fraternité
242 Cantin St W
Ottawa, ON
K1L 6T2
613 741-2523
1 877 654-0990
A treatment and rehabilitation centre for youth and adults with an addiction or concurrent disorder (addiction and mental illness). A variety assessments, residential rehabilitation services, and individual and family counselling programs are available. Educational programs are also provided, including Smart Recovery(TM), Alcoholics Anonymous (AA) and Narcotics Anonymous (NA).
Montfort Renaissance
Ottawa Withdrawal Management Centre 613-241-1525
Provides support for withdrawal from substance use. Services are absolutely confidential and tailored to individual needs and recovery goals. No referral required.
Montfort Renaissance
Access to Recovery613-241-5202

613-238-3311 (crisis)

Conducts assessments and referral planning with people who are concerned about their substance use. Provides information and support to people concerned about their loved one’s substance use, and can provide guidance, support and help to navigate the addiction health system.

The Oaks Centre

Withdrawal Management Services

St. Joseph's General Hospital
Elliot Lake, ON

This detox centre supports patients aged 17 and up requiring care for chemical dependency and co-dependency. No referral required.

The Oaks Centre

Residential Treatment Programs

Camilus Centre

St. Joseph's General Hospital
Elliot Lake, ON

This accredited 40 bed, coed facility offering residential treatment services for Chemical Dependency and Co-Dependency to adults ages 17 and up. An addiction assessment and referral is required.

Partridge House

25 St. Regis Road

Akwesasne

518-358-2223

A 56-day inpatient addiction program for Native American men and women who suffer from alcohol and drug addiction. Contact SRMT Outpatient Program for a referral.

Royal Ottawa Mental Health Centre

Substance Use and Concurrent Disorders Program

613-722-6521 Ext. 6158

Provides services to patients who have complex substance use, mental health and physical health issues. A range of inpatient and outpatient services are available for concurrent disorders, including medical detoxification for alcohol, benzodiazepines and opioids. An assessment is required prior to admission.

Sewakwatho

281 State Route 37

Akwesasne

518-333-0067

The Akwesasne Community Drop In Center (non-profit) is a safe place to go for people in recovery who seek continued sobriety for alcohol and drug addiction. All services are free. Open 8:30 AM to 4:30 PM.
Services available by direct access without a referral:
A fee for service may be required.
 

Alcohol/Chemical Dependency Outreach Program

412 State Route 37

Akwesasne

518-358-3141

Offers services for alcohol and chemically dependent individuals, and individuals who have compulsive gambling diagnosis. Services include: Drug/Alcohol Assessments, Compulsive Gambling Assessments, Outpatient Treatment, Compulsive Gambling Treatment, Aftercare Services, Codependency Treatment, Relapse Prevention Treatment and Nicotine Dependence Treatment. Referrals to other agencies for detox are also available.  Therapies used are 12-step based counselling, cognitive behavioral therapy and motivational interviewing. Open weekdays 8 AM to 4 PM.

Alcoholics Anonymous

District 50

613-938-1984

A fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism and addictions.

Change Health Care Inc.

Cornwall, ON

613-932-9777

877-937-2282

A group of health clinics providing opioid substitution therapy to individuals suffering from the effects of opioid dependence.

Cornwall Community Hospital

Community Withdrawal Management Services

613-938-8506

This safe and supportive, client-centered community withdrawal management service is readily accessible and culturally sensitive. A wide variety of support and treatment modalities are available to patients, in-hospital and/or in the community. No referral is required. Walk-in services are available Monday to Friday, 8 AM to 10 PM at Cornwall Hospital’s Community Addiction and Mental Health Centre (850 McConnell Avenue), and at Cornwall Hospital’s Emergency Department outside of these hours (840 McConnell Avenue).

Kanonhkwatsi Riio Health Facility

31 Hilltop Drive

Akwesasne

613-575-2341

Addiction and mental health services for individuals of all age ranges.

 

Homewood Health Centre

Guelph, ON

Offers a range of drug and alcohol addiction services, including support for people challenged by co-occurring psychiatric disorders. A medical referral is required.

Métis Nation of Ontario

Aboriginal Healing and Wellness Program

Delivers centrally-coordinated, community-based programs and services to 31 Métis Communities in Ontario. Support services are client-driven, family-centered and provide holistic care.

Narcotics Anonymous

Eastern Ontario

Find a location for the nearest Narcotics Anonymous meeting in your region.

Newgate 180 Addiction Rehab Centre

Merrickville, ON

613-269-2672

888-524-8333

Offers a variety of drug, alcohol, and gambling addiction rehabilitation services.

 

Food, transportation & housing

Food banks

Agapè Centre
40 Fifth Street West
Cornwall, ON
613-938-9297

Food bank, soup kitchen.

Community Food Share

28 Ottawa Street
Morrisburg, ON
613-543-0065

497 May Street
Winchester, ON
613-774-0188

Centre de santé communaute de l’Estrie 
1 Nation Street
Crysler ON
613-774-0188 (for food hamper pick-up only)

Chalmers United Church
Corner of Minto and Church Street
Finch ON
613-774-0188 (for food hamper pick-up only)

Community Food Share is a registered charity created to help fight hunger in our community. We distribute food and sundries from two food banks in Morrisburg and Winchester and food cupboards in Finch and Crysler to individuals and families in Dundas and Stormont Counties.

St. Vincent-de-Paul
434 Second Street West
Cornwall, ON
613-932-0756

The Cornwall food bank is open Tuesdays and Fridays from 9 to 10:45 AM. Clothing and furniture is also available to people in need.

St. Vincent-de-Paul
225 Main Street South
Alexandria, ON
613-525-3466

The food bank in Alexandria is open Tuesdays from 9:30 to 11:30 AM and 1:30 to 3:00 PM. Use the back entrance at the rear of the building.

Please bring your own bags.

Salvation Army
500 York Street
Cornwall, ON
613-932-7515

The food bank is open on Tuesdays, Wednesdays and Thursdays from 11:00 AM to 2:00 PM. The Thrift Shop is located nearby at 401 Fourth Street West.

Transportation

Carefor Health and Community Services
613-932-3451

Provides transportation from door-to-door for appointments out of town for people over 18 years for a fee.

Monarch Transportation
613-577-9315

The cost is $150 plus GST, plus $20 wait time while there. If an agency or program is covering the cost, payment must be arranged prior to drive. 2-3 days lead time is required.

Nancy’s Peace of Mind Care
613-330-1928

$20/hr plus parking for Cornwall. $30 per hour drive time (x3 hours return) plus parking and $20/hr wait time (for Ottawa). Please allow lots of lead time.

Housing

Social Housing Registry of Cornwall & SDG Housing Access Centre
340 Pitt Street
Cornwall, ON
613-933-6282, Ext 3108

The Social Housing Division delivers programs and services to residents of both the City of Cornwall and the United Counties of SDG. Social Housing helps people who are in need.

Social Housing refers to rental housing developed with the assistance of government and subsidized by government for people with low to moderate incomes, seniors, or people with special needs who can live, with supports, in the community.

Subsidies are based on the tenants' ability to pay, with rents calculated at approximately 30% of gross monthly household income up to market rent. This is known as Rent Geared To Income. Other eligibility criteria must also be met. 

Through the Housing Access Centre, the Division also administers Social Housing Centralized Waitlist for geared-to-income housing for low income individuals, families and seniors. Individuals must complete an application and meet all eligibility criteria to be on the waitlist. If you are eligible, you will be placed on the waitlist.  Most people need to find their own rental housing in the private market while they are on the wait list as it can be a long wait.

If you wish to apply to be on the waitlist, applications can be picked up at 340 Pitt St - 3rd Floor or you can call 613-937-7512, option # 4.Once you have completed your application, please contact 613-933-6282, ext. 3108 to schedule an appointment to review your application.

Greenview Manor
1319 Lisieux Street
Cornwall, ON
613-933-2117

Group home.

Marlborough Place Assisted Living Homes
119 Marlborough St. N.
Cornwall, ON
613-933-5656

429 Second St. E.
Cornwall, ON
613-933-5553

758 rue Principale
Casselman, ON
613-764-5425

Marlborough Place Assisted Living Homes are family-owned and family-operated residences that offer safe, clean and beautiful rooms for residents of all ages. Accept residents with mental health issues at the three locations.

Primrose Manor
134 Ninth Street West
Cornwall, ON
613-933-9310

For adults over 21 with mental health challenges.

Riverview Manor 
1198 Montreal Road
Cornwall, ON
613-938-7455

Residential care for adults over 18 years.  Meals, laundry, and housekeeping provided.  On site medical care.

Royal Manor
128 Marlborough Street North
Cornwall, ON
613-933-1154 

Accepts residents with mental health issues.

 

Find a counsellor or therapist

In addition to the Social Workers, Counsellors, Therapists, Psychologists and Psychiatrists that are available by making contact with Family Physicians, community health clinics, community service organizations, and local hospitals, families may find walk-in counselling services helpful. Patients and families that are in a position to pay a fee for service may also choose to hire the services of a local Clinical Social Worker, Counsellor, Psychologist, Registered Psychotherapist, or Therapist. 

Counselling & Support Services of SDG
26 Montreal Road
Cornwall, ON K6H 1B1
613-932-4610 or 1-855-647-8483

The Walk-In Counselling Clinic offers no-fee, single-session counselling services to individuals, couples and families on a first-come, first-served basis every Thursday from 1:00–8:00 p.m. (last session at 6:30 p.m.). Individual and group therapy is also available (fees may apply).

Kanonhkwatsi Riio Health Facility
31 Hilltop Drive
Akwesasne
613-575-2341

Medical Walk-In Clinic, dental office and pharmacy on site.

Community counselling services

 

Individual, Couples and Family Therapy
Centre de santé communautaire de l’Estrie

Cornwall (French only)
613-937-2683
Alexandria (Bilingual)
613-525-5545
Embrun (Bilingual)
613-443-3888
Limoges (Bilingual)
613-557-2210
Bourget (Bilingual)
613-487-1802
Crysler (Bilingual)
613-987-2683

Mental health therapy services are available to area residents, aged 17 and up. These services aim to calm, relieve or remedy emotional and psychological problems such as anxiety, depression, mood disorders and reactions to various traumatic events. Behavioral problems, relationship problems and problems related to adaptive difficulties and stress management are also addressed.

Mental health services are available at no cost, by appointment only.

Family Support Program 
Canadian Mental Health Association 
Champlain East
613-933-5845

We are committed to working in partnership with individuals, families and community resources to enhance the development and continued support of mental health for all citizens. Any individual, 16 years of age or older, living with a severe mental illness or concurrent disorder (mental illness combined with substance use disorder) can call for an appointment. A family support program is also available to provide individual and group support to family caregivers who are coping with issues associated with a loved one’s illness.

Private counselling (fee for service)

 

Find a Social Worker

Search for a social worker in Eastern Ontario.

Find a Therapist

Search for a therapist in your region.

Find a Therapist

Find a therapist in this Mental Health Awareness and Therapists Network.

Marriage, Individual & Family Counsellors in Cornwall, ON

Find a therapist through this yellow pages listing.

College of Registered Psychotherapists

See if a therapist is registered with the College of Registered Psychotherapists.

 

Crisis & help lines

Police services

Cornwall Community Police Service

613-932-2110 (non-emergency)

Call 911 for emergency assistance. An emergency is any situation where people or property are at risk (including medical emergencies).

Ontario Provincial Police

1-888-310-1122 (non-emergency)

 

Akwesasne Mohawk Police

613-575-2000 (central dispatch)

613-575-2340 (non-emergency)

 

St. Regis Tribal Police

518-358-9200

 

Crisis lines

Mental Health Crisis Line / Mobile Crisis Team

1-866-996-0991

If you are experiencing a mental health crisis yourself, or you know someone who is, call the mental health crisis line. Operators are available 24 hours a day, 7 days a week. Serving all individuals, age 16 and up. 

Child, Youth & Family Crisis Line for Eastern Ontario

1-877-377-7775

Crisis professionals are available 24 hours a day, 7 days a week, serving children, youth age 18 and under, and their families.

Help lines

Akwesasne Family Wellness Program – Crisis Line

1-800-480-4208

This crisis line service of the Akwesasne Family Wellness Program provides support to women, men and children. Call to get connected with educational healing services.

Assaulted Women’s Helpline

1-866-863-0511

This free, anonymous and confidential 24-hour telephone and TTY crisis line supports all women in the province of Ontario who have experienced any form of abuse.

Connex Ontario

1-866-531-2600

Families seeking to understand what rehabilitation services are available to their loved ones are encouraged to call Connex Ontario. The operator will be able to help identify all available options and can provide families with other helpful information, such as program duration and wait times. Chat service is also available.

Drug & Alcohol Helpline

1-800-565-8603

A helpful information and referral specialist will answer your call, email or web chat 24/7. The service is free, confidential and anonymous. Operators can provide information about local services and support, offer emotional support and provide strategies to help you meet your goals. Basic education about drug and alcohol problems is also available to callers.

First Nations and Inuit Hope for Wellness Line

1-855-242-3310

If you are experiencing emotional distress and want to talk, contact the toll-free help line chat online. The service is provided 24 hours a day, 7 days a week. (For more long term care, contact a First Nations and Inuit Health Regional Office.)

Kids Help Phone
1-800-668-6868

Safe, private and non-judgmental counselling for kids, 24/7/365. Visit the website, call 1-800-668-6868 to speak with someone, or send a text CONNECT to 686868.

Lesbian Gay Bi Trans Youth Line

1-800-268-9688

The LGBT Youth Line is a toll-free Ontario-wide peer-support phone line for lesbian, gay, bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Get in touch with a peer support volunteer from Sunday to Friday, 4 to 9:30 PM. The youth line maintains a database of referral resources for LGBT youth in Ontario.

Ontario 211

211 or 1-877-330-3213

A free helpline that connects you to community and social services in your area.

Champlain Health Line

Call to connect with local health services in the Champlain LHIN. 

Ontario Problem Gambling Helpline

1-888-230-3505

OPGH is a 1-800 telephone line and website that provides information about the location and availability of problem gambling treatment programs and services in your community and across Ontario.

Telehealth Ontario

1-866-797-0000

Call to speak with a Registered Nurse, for health information or advice, 24 hours a day, seven days a week. 

Caregiver support & education

Support for caregivers

Al-Anon

1-613-937-4880 Seaway Valley

Al-Anon is a mutual support program for people whose lives have been affected by someone else’s drinking. Alateen, a part of the Al-Anon Family Groups, is a fellowship of young people (mostly teenagers) whose lives have been affected by someone else’s drinking. See District 27, Seaway Valley for meetings in Cornwall.

Cornwall & District Family Support Group
1-613-527-1201

If your loved one suffers from a serious mental health issue, we’re here to help. We meet once a month to talk about the challenges of being a caregiver, in a safe setting where we know we won’t be judged. By sharing, we also learn how to cope more effectively with our loved one’s condition. We have recently added a monthly meeting in Alexandria. For details, visit ListenToFamilies.ca or call 613-527-1201.

Dundas County Hospice
4353 County Road 31
Williamsburg, ON K0C 2HO
613-535-2215

Dundas County Hospice provides practical and emotional support to individuals and families in North and South Dundas who are dealing with a life-threatening illness.

Ontario Caregiver Helpline
1-833-416-2276

This helpline is available 24/7. If you are caring for someone and you need support or have care questions, call 1-833-416-2273. A live online chat service is also offered Monday to Friday from 7 am to 9 pm at https://ontariocaregiver.ca/

 

Parents’ Lifelines of Eastern Ontario
1-855-775-7005

A non-profit, family focused organization supporting, educating and empowering parents and caregivers of children, youth and young adults dealing with mental health and addiction challenges.

TEND Academy

Family caregivers who experience stress or trauma exposure can access TEND Academy's in-person workshops and online courses. Helpful articles, videos and links are also available.

Caregiver education

Canadian Mental Health Association: Family Wellness Recovery Action Plan (FWRAP)

613-933-5845  Cornwall

613-938-0435  Hawkesbury

A Family Wellness Recovery Action Plan (FWRAP) is used by family caregivers who are dealing with the health and life challenges of a loved one with mental health or addiction issues. The action plan covers wellness, quality of life and crisis planning.

Creative Coping for Kids

613-932-4610 Ext 128

Assistance for children and their mothers who have experienced family violence. This free 6-week program supports children who have witnessed mom being abused physically, emotionally and/or verbally by the partner, helping the children deal with the impact of the abuse they have witnessed.

Family Connections (Borderline Personality Disorder)

613-361-6363 Ext 4643

An educational course providing skills training and support to family caregivers of people living with Borderline Personality Disorder (BPD). Learn more

Family Group for Addictions

613-361-6363

A four-hour education and support meeting for family members affected by addiction. For information and/or one-on-one support, call 613-363-6363 and ask to make a self-referral.

Family Support Program 
Canadian Mental Health Association 
Champlain East
613-933-5845

We are committed to working in partnership with individuals, families and community resources to enhance the development and continued support of mental health for all citizens. Any individual, 16 years of age or older, living with a severe mental illness or concurrent disorder (mental illness combined with substance use disorder) can call for an appointment. A family support program is also available to provide individual and group support to family caregivers who are coping with issues associated with a loved one’s illness.

Forensic Family Support Group
Royal Ottawa Mental Health Centre
1145 Carling Ave.
Ottawa, ON
613-722-6521 Ext 6232 or Ext 6148

A support group for the family caregivers of individuals involved in the forensic mental health system. Make meaningful connections with other families while receiving support and education in a warm and empathic environment.

Living A Healthy Life with Chronic Conditions
Seaway Valley Community Health Centre
Cornwall, ON
613-936-0306

A six-week workshop for anyone with a chronic health condition, including family members and family caregivers.

Recovery Academy
Ottawa, ON

Teaching family and friends the skill set and the mind set to support recovery from mental illness and addictions while being encouraged and inspired.

Recovery Connections / Psychiatric Survivors of Ottawa Family Peer Support Groups
Bronson Centre
211 Bronson Ave.
Ottawa, ON
613-567-4379 Ext 123 or Ext 115

A community of peers using lived experience with the mental health system to support one another move toward our full potential. We offer a safe and non-judgmental environment for consumers/survivors and their families to come together, support one another and build upon our skills.

Strengthening Families Together
Listentofamilies.ca
613-527-1201

A course providing up-to-date information to better understand and support your mentally ill loved one. Learn about the signs and symptoms of mental illness, treatment options, strategies for living with mental illness, advocating for change and much more. The course is taught by trained volunteers who have experience dealing with a mentally-ill family member.

 

calendar icon
Calendar of local caregiver events.

PDF

Embrace grey

Improving the experience of family caregivers in the addiction and mental health system across Cornwall, Stormont, Dundas, Glengarry and Akwesasne, Ontario.

Project partners:

cch logo
cdfsg